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Our design process always puts your preferences and ideas at the forefront! If for any reason you want to change things up from your initial vision, a small service fee of $30 will apply.
| In the case of DIGITAL ONLY orders, physical products will not be shipped. Instead, digital files will be exclusively delivered via email. Please note that all designs/prints are copyrighted. As the purchaser of this product in its intended size, it is important to understand that the product is strictly for PERSONAL USE ONLY. It is prohibited to utilize the purchased design to create additional signage for an event. Moreover, any attempts to modify or add to the designs in order to create new designs are not permitted. |
| Event branding logos, on the other hand, can be used for their intended purpose across multiple items integrated into the design. Nevertheless, the original design must remain unaltered. Under no circumstances are these files to be resold, altered, resized, or shared. |
| All digital orders are processed and given priority based on the specified delivery date indicated at the time of order submission. Unless an additional rush fee is applied, digital proofs will be delivered within 5 business days from the designated due date. It is important to include sufficient time for printing and assembly when setting digital file due dates for specific usage. |
| By proceeding with the purchase of digital listings, you acknowledge and agree to abide by our Terms of Use. Failure to adhere to these terms may result in the denial of future sales. Thank you for adhering to our digital files policy. |
| Order Changes Before Design Phase: | If any modifications are needed in your order before the commencement of the design phase, we can offer a store credit for the remaining balance. Please note that this credit will be effective for a period of one year from the date of issuance. However, this policy does not extend to RUSH fees. |
| Order Changes During Design Phase: | In case the design phase has already started, a similar store credit can still be availed for the balance meant for printing. This credit will also be valid for a duration of one year after its issuance date. Kindly note that this doesn't apply to RUSH fees. |
| Digital Orders: | Any order that is in digital format will not be eligible to receive store credit once the design stage comes into effect. |
| Refund, Return, & Exchange Policy: | Given the digital and/or custom-made nature of our products at Kreative Reactions', we regret that we are unable to provide refunds, accept returns, or arrange exchanges under any situation. |
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